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The
Franchise Agreement
If
all has gone well to this point, you’ll be getting ready to
start signing papers. The single most important document you’ll
encounter is the franchise agreement. This is the contract that
establishes your rights and responsibilities throughout the term
of the agreement. It sets out costs, fees, obligations, and many
other essential items. In other words, this is a document you need
to read carefully, not skim over breakfast.
The Code of Ethics (Again)
Yes,
it’s the European Code of Ethics again, and it has plenty to say
about franchise agreements. That’s actually a good thing: you
want to make sure that the document you sign is ethical, legal,
and treats both you and the franchisor fairly. These are the
ethics relating to the franchise agreement:
·
The
franchise agreement must be legal according to national law in
addition to complying with the code of ethics
·
The
franchise agreement should protect the franchisor’s rights to
the company. If you speak a different language, the franchisor
must have the agreement translated.
·
The
franchise agreement must clearly set out all the rights and
responsibilities of both the franchisor and the franchisee (ie,
after this, there should be no surprises).
·
At
a bare minimum, the franchise agreement must
include:
-the
franchisor’s rights
-the
franchisee’s rights
-the goods and
services provided to the franchisee
-the
franchisor’s obligations
-the
franchisee’s obligations
-the terms of
payment
-the
length of the agreement, which must be long enough to give the
franchisee a chance to regain the imitial investment
-the terms for
renewal of the agreement
-the terms
under which the franchisee can sell or transfer the franchise
-information
about the franchisee’s rights to use logos, trademarks, etc.
-the
franchisor’s right to change operating systems or methods
-provisions
for terminating the agreement
-details about
surrendering the franchisor’s property in the event of the
agreement’s termination
The
first thing you should do is making sure that all of these items
are contained in the franchise agreement. If they aren’t, or if
you’re unsure, you should immediately contact either the
franchisor or an attorney who specializes in franchise law.
The
Fine Print: Understanding the Franchise Agreement
When
you look at the franchise agreement, it may seem a mess of legal
jargon and phrasing designed to make your head spin. There are a
few key points, however, that require your immediate attention and
concentration. The franchise agreement goes into great detail on
every aspect of your contract, and you should read it carefully.
These, however, are the places that require your utmost care and
consideration:
1.
Fees
The
franchise agreement will outline ALL fees to be paid to the
franchisor. These may include:
·
the
franchise fee (the initial purchase price)
·
monthly
royalties or fees
·
the
cost of products or services
·
an
advertising charge
·
costs
associated with training
and
any other costs that may arise in connection with the franchisor.
Note that with monthly royalty fees, they are most often based on
your gross sales. You’ll probably find a percentage of gross
sales rather than an actual figure listed as your royalty
obligation.
Read
this section carefully, because once you sign the agreement,
you’re bound to it.
2.
Obligations
The
franchise agreement also outlines both your and the franchisor’s
obligations in relation to the franchise. Again, these may include
(but are not limited to):
·
Information
about fee schedules
·
Advertising
responsibilities
·
Who
purchases the franchise location
·
Details
on terminating the agreement
·
Information
about the training and ongoing support you can expect to receive
·
The
franchisor’s specific expectations from you in running your
business
·
The
length of the agreement
·
When
and how you can expect to receive products
Next
to the fees, this is the most important aspect of the franchise
agreement. You must read and understand all of your obligations
before signing, and it’s equally important you understand the
franchisor’s obligations to you.
3.
Transfer of Business
Not
nearly as important as the first two sections, this part of the
franchise agreement lays out the method and time frame for
purchasing your franchise. It should tell you when the franchisor
expects full payment of the franchise fee, how you must go about
making this payment, any documents that need to be signed, and any
other details regarding how you will take ownership of your
franchise.
Other
Details
You
should never feel rushed with the franchise agreement: the
franchisor should provide you with a copy well in advance of
expecting you to sign on (at least ten days). That gives you ample
time to consider the agreement and go over it to your heart’s
content.
It’s
in your best interests to have an attorney look over the franchise
agreement. Failing that, be sure to read every sentence very
carefully. Make sure it’s in compliance with contract law, the
franchise Code of Ethics, and what the franchisor has promised you
before. If you have any concerns, now is the time to voice them.
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